Our Fee Policy

Fees & Payments

Fees are set independently. A gap may or may not apply depending on your health fund and level of coverage. It is crucial to budget for post-operative hand or physiotherapy, as this is often as important as the surgery in achieving successful treatment.

Fee Estimates

We offer informed financial consent prior to surgery. This is a pre-treatment estimate of your surgical costs. 


While the fees charged may depend on the specific course of treatment, our practice’s standard fees are informed, in part, by the Australian Medical Association recommended fee schedule. This means that in most instances there will be a ‘gap’ between our surgical fee and what is covered by Medicare and your health insurance fund.


If there is any problem with either the fee estimate or any other billing issue, it is important that you ask our staff. They can help you navigate what can be a complex process by helping explain the charges and rebate structure. 


All Fee Categories

Our practice fees for either consulting or  surgery may sometimes only be part of your treatment cost. 


Other possible fees or disbursements involved in your care are dependent on which course of action is chosen for your treatment. You may need to also check with your health fund to see what is covered for additional areas of service. Potential fees to investigate can include:

 

  • Hospital Fees,
  • Surgical Assistant Fees,
  • Implants or Prosthesis Costs,
  • Anaesthetists Fees,
  • Costs of diagnostic tests (Radiology, Pathology),
  • Post-operative hand or physiotherapy fees

  • Private Billing

    Our practice is a private service provider, which means typically, payment in full is expected at the time of the appointment.

     

    You can claim some of the fees back from Medicare if you have a referral letter.

    A percentage of the fee may also be claimed from your private health insurance company. 

  • Do You Offer Discounts?

    No discounts are offered.

  • Self Insured Patients

    Patients without private health insurance can choose private admission. These ‘self-funded’ patients assume all costs of the admission including the:

    • Gap between the Medicare benefit and specialists fees,
    • Gap for diagnostic services,
    • Hospital accommodation fees,
    • Any surgical devices used

    For further information about being a private patient, contact our rooms

  • Quotations

    A treatment quotation can be created. This quotation includes the item numbers for checking with your health fund.


    Other Possible Disbursements

    Other charges for your care that should be checked could include the following:

    • Hospital Fees
    • Surgical Assistant Fees
    • Implants or Prosthesis
    • Anaesthetics Fees
    • Tests (Radiology, Pathology)
    • Post-operative hand or physiotherapy

  • Fee Explanations

    Fees are set independently. A gap may or may not apply depending on the patient’s health find and level of coverage. 


    Budgeting for post-operative hand or physiotherapy is crucial, as this is often as important as the surgery in achieving successful treatment.

  • What Will I Get Back?

    A Medicare rebate is processed immediately for eligible individuals.

  • Payment Methods

    Full payment is required after consultation, and all debit and major credit cards, including American Express, are accepted. 

  • Known Gap

    Any gap fee related to surgery should be paid before the surgery. Failure to do so will result in the postponement of the planned procedure.

Payment Policy

About Our Policy

Our reception staff will be happy to advise you of the consultation fee upon booking an appointment over the telephone. Services other than consultation are often associated with other costs, such as co-payment and out-of-pocket costs. These amounts may vary depending on the payment type and the complexity of your procedure. A fee estimate, and the amount of any gap payment, will be provided in writing after consultation.


How to Pay

Payment on the day of consultation is much appreciated. For your convenience we accept a number of payment methods in the rooms, including:

 

  • Credit Card: VISA, Mastercard, Amex, UnionPay
  • Electronic - EFTPOS, Pay Online