Your First Visit

Our aim is to provide you with all the information needed to make informed decisions about managing your health.

Booking Your First Visit

Dr Mwaturura is available for consultation at Nambour Selangor Private Hospital. To book an initial consultation please either 


Plan With Notes

It’s easy to forget all the questions you wish to discuss once in front of the doctor. We recommend you prepare a list of questions.

Referral Information

Anyone can make an appointment to see a doctor.


Valid Referral

If you are registered with Medicare, you will receive a rebate if you are referred by a general practitioner or specialist. You can make an appointment and then arrange for your doctor to send a referral prior to your appointment with Dr Mwaturura.

What to Bring?

Please plan your appointment appropriately or reschedule if necessary.


Prepare to arrive 15 minutes before your allocated appointment time as you will be asked to complete some paperwork.


Bring all relevant information as listed below:


Medical Information

  • List of Current Medications
  • List of any allergies
  • Prior X Rays, MRI or CT scans
  • Copies of Pathology Reports


Personal Information

  • Drivers license or valid ID
  • Medicare, DVA or Pension Card
  • Private Hospital Insurance Details

 

Prepare a list of questions you want to ask Dr Mwaturura about your problem or concerns. It’s easy to forget what you wanted to discuss once you are at the appointment.

During Your First Visit

You should expect to be greeted at reception upon arrival and then seen by Dr Mwaturura.


Medical History 

During your first visit you and Dr Mwaturura will discuss your symptoms and general health.


Honesty is important as it provides all the information needed to assess and properly treat you.


Physical Examination

It is important to be as relaxed as possible during any examination. Select clothing that will facilitate examination of your affected limb.


Diagnostic Imaging

You may require more diagnostic testing to confirm the diagnosis.


Ask Questions

Feel free to ask Dr Mwaturura questions during your visit.


It is important that you clearly understand:

  • Your diagnosis
  • Your options, including both non-surgical and surgical management
  • Risks and benefits of each option
  • Expected recovery time and outcomes

After Your First Visit

Diagnosis

After reviewing any diagnostic results, Dr Mwaturura will recommend appropriate treatment options.


A letter will be sent to your referring doctor.

Appointment Policy

Your time is valuable. Our practice endeavours to run on schedule and your punctual attendance will assist this.


Late Arrivals

We understand that circumstances may arise unexpectedly. However, late arrivals can compromise the service we are able to provide to you, and can also inconvenience other patients. 


We will do our best to accommodate late arrivals, but in some instances, appointments may need to be rescheduled.


Cancellation Policy

Please give us at least 24 hours notice should you need to reschedule or cancel your booking.

Common Questions

  • What are your business hours?

    The Specialist Suites are open from 8 am to 5 pm on business days. Dr Mwaturura is available for consultation on Tuesdays.

  • Where is your main office?

    Our location is at Nambour Selangor Private Hospital. The specialist suites are in the first building on the hospital grounds, located on the right as one drives in, with a parking lot reserved specifically for people visiting the specialist suites outside the entrance to the building.

  • Can I Bring a Friend or Family?

    We encourage a friend or family member to accompany you on your surgeon consultation. If your family or friends can better understand your condition and treatment, they can also provide suitable help if and when required.

  • Non Surgical Options

    When surgery is recommended, it is often the best treatment based on the evidence available.

    When considering surgery, both you and Dr Mwaturura will balance the risk of surgery against the risk of not having surgery. 

    There may be multiple other treatments available, and your own circumstances may mean you prefer not to have surgery.

  • Can I Bring My Child?

    Whilst we all love children, in the interest of health and safety, children cannot accompany patients in the treatment rooms or be supervised by staff. 


    Thank you for your understanding.

  • How Long is a First Visit?

    The first appointment will last about 30 minutes.

  • Patient Support

    It’s common to be nervous or have questions or doubts before a treatment.

    It is hard for Dr Mwaturura to allay your fears or reassure you if you keep your thoughts to yourself.

    We encourage you to seek clarification before you leave the clinic and will take time to explain the treatment options available.

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    How Much Will I Need?

    Please call the specialist suites for an indication of costs.

    Full payment is required after consultation, and all debit and major credit cards, including American Express, are accepted. 

    No surcharge is applied, and a Medicare rebate is processed immediately for eligible individuals. The Department of Health and Aged Care sets the rebate.

  • Can you support foreign patients?

    Foreign patients are welcome. Please note that management options available to you may vary depending on the specific details of your insurance policy.

  • Are family discounts offered?

    Due to strict regulations set by the Therapeutic Goods Act (TGA) it is against the law to offer financial inducements for medical services.